Business Redundancy Back up

Reduce your risk of downtime and lost productivity

Redundancy - our service can be backed up by our own local ultrafast wireless network, so if the UFB or VDSL network goes down, it will automatically switch over and you'll still have a connection!

Just ask us for our “redundancy or back up feature” when you connect to our UltraFast fibre or VDSL networks.

Call us on
0800 123 774
to get connected
to Primo!

Find us on Facebook!     Follow us on Twitter!     Send us an email!

Business Redundancy

No Contract



Business Redundancy

24 Month Contract



* All prices are the monthly charge in NZD and exclude GST.  Terms and conditions apply and can be downloaded from here.

Installation Cost

Install costs are based on line of sight to our current towers and additional setup costs may occur if a pole, or extra cable, etc is needed to raise the antenna to achieve line of sight.

Connection is $299 (ex GST)


The Equipment

Equipment supplied to you during the install remains the property of PrimoWireless Ltd.


Technical Support

Technical support is available by phone during our business hours; which are 9am - 5:30pm weekdays.

You can also contact us by email 24/7, 365 days a year.

Contact PrimoWireless

Technical Support:

Account Queries:

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday.

(Closed on all Public Holidays)

After Hours Helpdesk Support