Banish old copper wiring to the scrap bin!

We have heard all of the problems! Do any of these sound familiar?

  • Your phone sounds like you're underwater or doesn't even work at all because when it rains the cables get too water logged?
  • Electric fence noise on the line all the time?
  • Does your Caller ID work? Can you get Call Waiting? How much do you pay for your Answerphone?
    • Most rural exchanges don't even have the basic phone services that most people enjoy to have, however with Primo you can enjoy these services and some may even be free!

 

Primo Phone

Phone Calls Using Your PrimoWireless Rural Wireless, Ultrafast Fibre, or Primo VDSL Connection

Primo Phone is a product based on the newest VoIP (Voice over IP) technology and it is a great alternative solution for that expensive and noisy traditional copper 'land line' offered by the big telcos.

Now here's the best bit, as Primo Phone runs over your PrimoWireless internet connection the price per month per line is only $15.00. This price includes free calling locally for 2000 minutes and nationally for 120 minutes, after this our toll rates apply (0900 numbers are not supported).

Also included for free are voicemail, caller ID, call diversion and call waiting.

Please click here to download a price list for our toll call and mobile phone rates.

You don't need a special phone to operate VoIP, but you will need an 'adapter'.  We recommend you use a PrimoWireless router which supports VoIP calling, this is a one off cost of $200 (included with Ultra-Fast Fibre residential phone bundle).  If you have your own wireless router compatible with our network you will need an Analogue Telephone Adapter (ATA), this is a one off hardware cost of $150.00 (which will support up to 2 lines). If purchased by you the PrimoWireless router or ATA becomes your property and is serviced by us.

There is a number porting fee of $25.00 per number to keep your existing numbers from your old provider, this fee is waived if you do not have one and we randomly generate you a number.

Primo Phone

120 mins of FREE national calls

2000 mins of FREE local calls

Caller ID

Call Waiting

Voicemail

$15.00*/month

Toll Call Rates

Because our phone uses the internet we have really cheap toll calls both national and international.

Download a list of toll call rates below...

 

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

$25* transfer fee

Your Usage

Once you are a customer you can view your call usage online.

 

 

RBI Phone

Phone calls using your RBI 3G/4G Internet Connection#


As your RBI phone runs over your Primo RBI internet connection the price per month is only $20.00. This price includes free calling to landlines locally and nationally^ mobile and international calling charges apply.
 
Please click here to download a price list for RBI toll call and mobile phone rates.
 
Caller ID is included for free, and you can also add on voicemail for $7.00, call diversion and call waiting for $4.00 each per month.
 
You don’t need a special phone to operate RBI phone, just plug your normal phone into the RBI modem.
 
You can keep your existing number and this can be ported over for free.  Otherwise a new number will be generated for you.
 
Your modem only supports a single phone line, but you can use multiple DECT phones to share your connection – plug the main DECT base unit into your modem.
 
Do you call Australia lots? Then our Aussie Add-on could be for you – for $25.00 per month you can call landlines in Australia as many times as you like for up to 2 hours^ at a time!
 
What about the rest of the world?  Then try the International add-on for $40.00 per month, calling to landlines in over 100 countries* as many times as you like for up to 2 hours^ at a time!
 
^ 2 hour calling cap applies then you are charged by the minute – so hang up before 2 hours and ring them back for free!
* including Argentina, Australia, Belgium, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, UK and USA + loads more!

#not available on 250GB enhanced plan


All prices include GST

RBI Phone

FREE national calls

FREE local calls

Caller ID

$20.00*/month

Toll & Mobile Call Rates

Download a list of toll call rates below...

 

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

Free Transfer

International Calling

Aussie Add-on

+ $25.00*/month

International Add-on

+ $40.00*/month

 

Primo Phone

Phone Calls Using Your PrimoWireless Rural Wireless, Ultrafast Fibre, or Primo VDSL Connection

Primo Phone is a product based on the newest VoIP (Voice over IP) technology and it is a great alternative solution for that expensive and noisy traditional copper 'land line' offered by the big telcos.

Now here's the best bit, as Primo Phone runs over your PrimoWireless internet connection the price per month per line is only $15.00. This price includes free calling locally for 2000 minutes and nationally for 120 minutes, after this our toll rates apply (0900 numbers are not supported).

Also included for free are voicemail, caller ID, call diversion and call waiting.

Please click here to download a price list for our toll call and mobile phone rates.

You don't need a special phone to operate VoIP, but you will need an 'adapter'.  We recommend you use a PrimoWireless router which supports VoIP calling, this is a one off cost of $200 (included with Ultra-Fast Fibre residential phone bundle).  If you have your own wireless router compatible with our network you will need an Analogue Telephone Adapter (ATA), this is a one off hardware cost of $150.00 (which will support up to 2 lines). If purchased by you the PrimoWireless router or ATA becomes your property and is serviced by us.

There is a number porting fee of $25.00 per number to keep your existing numbers from your old provider, this fee is waived if you do not have one and we randomly generate you a number.

Primo Phone

120 mins of FREE national calls

2000 mins of FREE local calls

Caller ID

Call Waiting

Voicemail

$15.00*/month

Toll Call Rates

Because our phone uses the internet we have really cheap toll calls both national and international.

Download a list of toll call rates below...

 

Keep your Number

We are able to port your local Taranaki number over to PrimoVoice so that when you switch from your current provider you won't have to change anything or tell anyone!

$25* transfer fee

Your Usage

Once you are a customer you can view your call usage online.

 

 

Contact PrimoWireless

Technical Support: helpdesk@primowireless.co.nz

Account Queries: accounts@primowireless.co.nz

Physical Address: 123 Molesworth Street, New Plymouth, 4312

Postal Address: PO Box 6, Inglewood, 4347

Phone: 0800 123 774

Our normal office hours are:

9am till 5:30pm, Monday to Friday.

(Closed on all Public Holidays)

After Hours Helpdesk Support